Legal
Privacy Policy
Last updated: 3 November 2026
1. Introduction
This Privacy Policy explains how Vellum Commerce Limited ("we", "us") collects and uses personal information when you visit https://treepk.com (the "Website") operated under the TREEPK brand.
2. Who We Are
Vellum Commerce Limited is a company incorporated in Hong Kong and acts as the data user / controller for information collected through the Website. Registered office: Office Unit B on 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong.
3. Information We Collect
We collect information you provide to us directly and limited technical information generated when you use the Website.
4. Information You Provide
This includes your name, company name, business email address and any information you include in correspondence with us.
5. Contact Form Information
When you submit the contact form, we store your name, company, business email, subject, message and your consent confirmation in order to respond to your enquiry.
6. Business Communications
We use your contact details to respond to enquiries and to communicate with you about our services where you have requested this. We do not sell your personal information.
7. Technical and Usage Information
Our hosting infrastructure may process technical data such as IP address, browser type and request logs for security and operational purposes.
8. Cookies
We use essential storage to remember your cookie preferences. See our Cookie Policy.
9. Analytics
At present the Website does not use third-party analytics or advertising tracking tools. If this changes, this policy will be updated and consent requested where required.
10. Purposes of Processing
- Responding to enquiries
- Operating and securing the Website
- Complying with legal obligations
11. Legal Basis Where Applicable
Where laws such as the EU/UK GDPR apply, we rely on your consent, our legitimate interests in responding to business enquiries, and compliance with legal obligations.
12. Data Sharing
We share personal information only where necessary with service providers acting on our behalf, or where required by law.
13. Service Providers
We use hosting and database providers to operate the Website and store enquiries. They process data under our instructions.
14. International Data Transfers
Your information may be processed outside Hong Kong or your country of residence. Where required, we take reasonable steps to ensure appropriate safeguards.
15. Data Retention
We retain enquiry information for as long as necessary to respond and maintain business records, then delete it.
16. Data Security
We apply reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is fully secure.
17. User Rights
Subject to applicable law, including the Personal Data (Privacy) Ordinance (Cap. 486), you may request access to or correction of your personal data, and where applicable deletion, restriction or objection. Contact support@treepk.com.
18. Third-Party Websites
The Website may link to external websites. We are not responsible for their privacy practices.
19. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be published on this page.
20. Contact Information
- Brand
- TREEPK
- Legal company
- Vellum Commerce Limited
- Jurisdiction
- Hong Kong
- Company Registration Number
- 80398330
- Business Registration Number
- 80398330
- Registered office
- Office Unit B on 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong
- Website
- https://treepk.com
- support@treepk.com